IT Outsourcing, IT Support Plans, IT Outsourcing Services

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IT Outsourcing Services

Outsourcing of IT services is not always the right path for your business; or in some cases, its better to outsource some components while keeping others in house. For OsBTI, this is our first step with speaking with clients, understanding the business objectives and ensuring that outsourcing of some or all it services meets these business objectives.

IT Outsourcing for businesses should be: helping reduce cost, improving level of service, enable better focus on growth of core line of business, obtain competitive edge by leveraging the skill base and know-how of a capable IT Outsourcing partner. Partners should take ownership and provide accountability for the success obtained from the outsourcing service delivered.

Staple Outsourcing Services provided by OsBTI

  • 24/7 Helpdesk and Remote support
  • 24/7 Monitoring services, proactive health check and incident response
  • Management and support of unix and windows based servers and workstations
  • Management and support of network and voice over ip infrastructure
  • Strong capabilities in management of hosted environments in data center environments

Reasons for outsourcing with OsBTI

Focus on Your Business
Resource availability is tight and our clients challenge is to ensure its limited resources are utilised to obtain maximum value while growing the business. Human resources that are currently focused internally on IT related systems can now be focusing externally on the your customers and business development.

Leverage our Combined Expertise
Our engineers are certified and our skills honed around the design, management and implementation of IT services. Through our diverse experience with clients across multiple verticals, we continue to innovate and improve the services and it solutions we provide to our clients. This expertise may be translated in skills, processes & technologies that deliver value-add outcomes that meet your needs.

Reduce Operating Costs
This is commonly the most important strategic reason for outsourcing your IT. IT by its very nature, is continually evolving, breaking out into specialist areas of expertise, due to economies of scale, company's that try to do everything themselves may incur vastly higher research, development, testing and deployment costs.
Other common cost reductions can include:
  • No Interviewing process overhead, like full time employee
  • No Payroll tax overhead, like full time employee
  • No Vacation Pay overhead, like full time employee
  • No Workers Compensation overhead, like full time employee
  • No Training Cost overhead, like full time employee
  • No Performance Review overhead, like full time employee
  • No Background check overhead, like full time employee
  • Predictable Monthly budget
Adaptation
Technologies change rapidly, we have a requirement to be informed and training on current and emerging technologies. Keeping up with these changes means a significant investment in resources; we're able to do this on behalf on not just one company, but many clients. By sharing the investment, the risks and associated costs for a single company are significantly reduced.

To make an enquiry about IT Outsourcing services please:
Phone us on: 1300 888 106
Email us at: info@osbti.com


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