Voice over IP (VoIP) - Business solutions
Voice over IP (
VoIP) is no longer a dream concept. IP telephone has evolved rapidly; now, cutting costs on long distance calls, site to site calls and local calls is possible via VoIP over the
Internet. Traditional phone systems are fast becoming a outdated, costly architecture with the productivity gains, and total cost reduction savings achieved with
VoIP.
VoIP in a Nutshell
VoIP, in a nutshell, is converting voice analog signals and then digitising them to be transmitted over the network. at the other end, the process is reversed.
VoIP however, is quickly becoming part of a total convergence of computer, phone, security and other related technologies.
VoIP Advantages:
The most common and practical reason is simple, cost. Interstate, site-to-site and long distance voice charges can cost thousands, but when sent via a Voice over IP system the cost is almost free.
VoIP Disadvantages:
Initial setup costs can be steep for medium to enterprise level companies.
Quality issues surrounding transmission, bandwidth restrictions and high bandwidth cost can occasionally create cost-prohibitive
VoIP solutions.
Important Factors to know
- Utilising inferior VoIP hardware coupled with inadequate bandwidth allocation is the most common mistake when implementing a VoIP solution
- When d one properly, a VoIP solution can quickly see significant cost reduction
- Skype is a viable low-cost VoIP solution for small business
- Medium-Large VoIP solutions should always use leading technology provider hardware that is proven and tested
Unified Communications
Unified Communications is now a viable green concept to businesses.
It easy both easy to implement, and requires considerably less time, money and hardware replacement than some might think.
Unified Communications can also greatly help cut costs on travel expenses for employees that fully utilise the technology.
Though the main talking point of
unified communications is the overall convenience, it also helps businesses cut down on greenhouse gas emissions caused by flying to clients in different locations for meetings, which is not a necessity anymore since conferences can now take place with ease, in real-time and over the Web.
Unified Communications: Put Simply
The term
unified communications almost speaks for itself. It's about using software to merge several methods of business communications such as phone calls, SMS and conferencing with more computer related aspects like creating and sharing documents, email, instant messaging and appointment scheduling.
It's a smarter way to go about business communication.
Unified Communications: Key Business Benefits:
- Reduce travel expense by leveraging conference calling with unified communications
- Allows for unprecedented flexibility and productivity as it is no longer necessary for people to be in the same room to hold a meeting
- Time saved travelling to and from client locations
- Reduced hardware costs
- A better means for improved customer service
- A positive time and money investment in the long run
Unified Communications: Shortcomings and Drawbacks
- Initial cost of software and requirements involved in integrating new infrastructure with existing IT systems
- Some presentations and proposals are just too interactive to execute by way of unified communications systems
- Concerns regarding signal transmission quality
- Bandwidth restrictions may be a problem, resulting in higher costs to keep up with elevated bandwidth usage
- Possible social inconvenience. Employees may not want to receive work emails on their own time
To make an enquiry about our
VoIP Solutions, please: